Here I would like to present an evidence of how Norton believes that it’s current user base is no better than a bunch of dumb people and that it’s ok to charge them high prices because they are dumb enough to believe what Norton is saying. See below for yourself.
Four days ago I was asked to renew my subscription and was taken on the page that tells me the rate is 69.99 but when I check the rate for a new subscription it is 49.99. On top of that Norton tries to tell me that the actual value of the software is 89.99 and that they are giving it to me at a discounted price !!! Moreover, Norton also disables the link to the home page on the renew subscription page so if I am unaware I
wouldn't couldn't check the pricing it is offering to the new customers.
This how Norton repays me for my loyalty. By charging me more because I have made the mistake of staying with them till now. What warm feelings all of this makes me have for them. Thank you Norton !!!